Travelers arriving in New Orleans from Huntsville were greeted by the Second Line Jazz Band upon entering the terminal. Breeze is the latest option these visitors can take to explore New Orleans and the rest of our wonderful state.” Louisianans are eager to travel again, and we are excited to welcome visitors to our great state once more. “The summer travel season is well underway, and so far, it has seen some of the busiest days since before the pandemic. “Louisiana is proud to welcome Breeze Airways with open arms, and we celebrate today’s momentous occasion as aviation operations officially commence,” said Gov. Service between New Orleans and Columbus, Ohio, begins July 16.
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In May, Breeze Airways announced the development of an operations base at MSY, with a capital investment of $6.6 million and the creation of 261 new direct jobs, with an average salary of $65,000, plus benefits.īreeze’s formal launch of service marks the start of flights connecting New Orleans with Huntsville Norfolk and Richmond, Virginia Oklahoma City and Tulsa, Oklahoma Akron/Canton, Ohio Charleston, South Carolina Louisville, Kentucky and Bentonville/Fayetteville, Arkansas. Breeze Airways CEO David Neeleman joined with state and local officials to celebrate the new service in New Orleans. Also, no compensation or vouchers were offered at the point I posted this review.Today, Breeze Airways formally launched operations at Louis Armstrong New Orleans International Airport, or MSY, with the arrival of a Breeze flight from Huntsville, Alabama. Nothing was said to us during the 45+ minute wait for our gate.
We have received two announcements, one at the beginning, and one at the end. Overall disappointed in the level of communication from the crew. It’s 12:26 and I am still sitting on the plane. Our plane is scheduled to continue to New Orleans at 12:30. I almost guarantee the ground crew is understaffed. There are more open gates than occupied gates. The only information that I received was from overhearing a flight attendant saying “We don’t really know what we’re gonna do at this point.” We are waiting for a delayed flight to push out of our gate, seems normal enough. Upon arrival, we were told our gate was occupied and we would be parking in around 30 minutes. The cabin staff was nothing special, departed on time. ✅ Trip Verified | Initially, our flight was going smooth. I’d love for them to prove me wrong but I’m not confident they will. The pilot even admitted how embarrassed he was and told passengers they should demand refunds but I have a feeling this is not a honorable company. It’s not my first time flying and I know things happen but Breeze, by far, handled mistakes worse than any airline I have ever flown. Finally, once at the destination Breeze just “lost” all the bags. People started asking to get off the plane and they were told they couldn’t get off even though the cabin was overheating. People on the plane were having panic attacks and no information was being provided to calm passengers down. When it was time to board they began a roll call which was very confusing and they gave no information as to why they had to do a roll call.
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After hours and hours a gate agent finally announced on the intercom that she would provide an update to concerned travelers within a couple minutes. They very clearly didn’t work for breeze, they were probably cheap contractors that clearly didn’t give a damn about any of us. Extremely rude anytime someone tried to ask why they wouldn’t communicate with passengers. The gate agents would not talk to anyone and they weren’t even present at the desk. Leading up to boarding, no further delay notifications were received. Delays happen and usually you plan your trip around short delays.
I first received an email the morning of our travel that said the flight would have a two hour delay. ✅ Trip Verified | I don’t even know where to start.
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